Access denied

I get access denied, public_html or sub-domain when using php as language for websites. No firewall in use and correct permission in use on directory and related files. I don't if webserver is rejecting or what?


Staff member
Hi Mel,

I noticed that our Support Team already solved this problem. So, it was file permissions issues. If you upload files for any "user" as a root, please make sure you change file permissions back to that specific user.

You can upload files using our in-built File Manager at user level. Please check File manage basics here: